Tickets
Yorodesk's ticket software comes with creative out-of-box functionality that makes it simple for customer service teams to start overseeing conversations.
- Approval task
- YoroDesk Inbound Call Ticket Association Changes
- Status Change Option in Mail
- Automation
- SLA Escalation Report
- Filters
- Mail Attachment
- Search with (Ticket ID, Subject)
- Multi Mail board View
- Ticket Collusion Detection
- Automatic Ticket Refresh
- Mail Comments
- Track Ticket Time
- Canned Response
- Reply to Ticket
- Ticket Status
- Assign Agents
- Create Ticket
