Direct Call

Here’s how you can use the Direct Call feature in YoroCRM: 

  • Once you’re viewing the specific contact, locate the “Call” icon.  
  • In the new YoroCRM interface, Direct Call feature is usually represented by an call icon. Click on it. 
  • Within this feature, you have access to two options: Direct Call and Deal/Campaign. 
  • By selecting the Direct Call option, you can open the Dial pad and make direct calls. 
  • Furthermore, you can also initiate calls through the Deal or Campaign functionality.