Round Robin/Least load assignment

  • Navigate to the kebab menu in the top-right corner, then choose “Event Automation” and click on “Automation Center.” 
  • The Round Robin method systematically assigns tasks in an ascending order to users, ensuring an equitable distribution of responsibilities. 
  • On the other hand, the Least Load assignment method is designed to distribute tasks to users with minimal existing workload. By identifying users with lighter workloads, this method optimizes efficiency and prevents task overload for specific individuals.